Privacy Policy

INFORMATION WE COLLECT

We may collect the following information when you interact with us:

• Contact information you provide, such as your name, phone number, and email address.
• Information you submit through our forms, chat widget, or appointment booking.
• Communication records, such as messages you send us and our responses.
• Technical and usage information, such as your IP address, browser type, and how you use our site (collected through cookies and similar technologies).

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Respond to your inquiries and provide the services you request.
• Schedule, confirm, and remind you about appointments.
• Send you follow-up communications related to your inquiry.
• Improve our website, services, and customer experience.
• Comply with legal and regulatory obligations.

SMS / TEXT MESSAGING

By providing your phone number and opting in, you consent to receive text messages from CONTRACTOR CATALYST LLC related to your inquiry, appointment reminders, confirmations, follow-ups, and (where you have agreed) promotional offers. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out of further messages, or reply HELP for assistance. Opting in to text messages is not a condition of purchasing any goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings, though disabling them may affect site functionality.

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as scheduling, email, or hosting providers), and only to the extent necessary for them to perform those services. As stated above, mobile opt-in and consent data is never shared with third parties for marketing purposes. We may also disclose information when required by law.

DATA SECURITY

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

YOUR CHOICES AND RIGHTS

You may:

• Opt out of text messages at any time by replying STOP.
• Unsubscribe from emails using the link in any message.
• Request access to, correction of, or deletion of your personal information by contacting us using the details below.

THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

CONTACT US

If you have questions about this Privacy Policy, contact us at Email: mikhail@contractorcatalyst.net